SHIPPING & DELIVERY POLICY
WhiteEmerald — Luxury Delivered with Trust
At WhiteEmerald, we are committed to delivering your precious jewellery with the highest standards of safety, care, and reliability. Every order is handled with utmost attention to ensure a secure and seamless delivery experience, whether within India or internationally.
Delivery Timeline
Domestic Deliveries (India): Orders are delivered within a minimum of 15 working days.
International Deliveries (Worldwide): Orders are delivered within a minimum of 20–25 working days.
Delivery timelines are calculated from the order confirmation date and may vary depending on product customization, destination, customs clearance, or unforeseen circumstances.
100% Insured Shipping
Your jewellery is precious, and its safety is our priority. All shipments from WhiteEmerald are 100% insured during transit, providing coverage against eligible risks while your order is being delivered.
All-Inclusive Pricing
At WhiteEmerald, we believe in transparent pricing with no unexpected delivery-related costs.
Our prices include applicable shipping and delivery charges, transit insurance, and applicable customs duties, import taxes, and VAT for international deliveries, wherever relevant and as specified at checkout.
No hidden shipping charges. No unexpected customs payments on delivery.
Customs Duties & International Taxes
For international orders, applicable customs duties, import taxes, and VAT are covered by WhiteEmerald as part of our all-inclusive pricing, subject to the terms of the order and destination-country regulations.
Customers are not expected to pay additional customs or import charges upon delivery when these charges are included in the confirmed order price.
Secure & Reliable Delivery
Every order is carefully prepared and securely packaged to maintain the quality and integrity of your jewellery throughout transit. We work with reliable shipping partners to ensure a smooth and secure delivery experience.
Delivery Updates & Assistance
For any questions regarding your order status, estimated delivery date, or shipping assistance, please contact our customer support team. We will be happy to assist you throughout your delivery journey.
Our Promise
At WhiteEmerald, luxury is not just what you wear — it is the experience you receive.
From our hands to your doorstep, we deliver your jewellery with care, confidence, and complete transparency.
WhiteEmerald — Timeless Elegance
Delivered Worldwide.
Website: www.whiteemerald.store
